Social Media Management
𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐀𝐠𝐞𝐧𝐜𝐲
Social Media Management
Define what you want to achieve through social media:
Increase brand awareness
Drive website traffic
Generate leads or sales
Improve customer engagement
Provide customer support
Know who you're speaking to:
Age, gender, location, profession
Interests and challenges
Where they spend time online (Instagram, LinkedIn, etc.)
How they prefer to engage with content (videos, stories, blogs)
Choose based on your audience and content type:
Instagram – Visual brand, B2C, lifestyle
Facebook – Local business, community, events
LinkedIn – B2B, thought leadership, hiring
TikTok – Younger demographic, trends
X/Twitter – News, updates, real-time engagement
Pinterest – Creative, DIY, e-commerce
Plan what you’ll post, how often, and with what purpose:
Content Types:
Educational (tips, tutorials)
Entertaining (memes, reels)
Promotional (products/services, discounts)
User-generated (testimonials, customer photos)
Behind-the-scenes (team, culture)
Posting Schedule:
3–5 posts per week per platform
Daily stories/reels where appropriate
Brand Voice:
Friendly? Professional? Bold? Choose a consistent tone.
Use tools like Google Sheets, Trello, Notion, or scheduling platforms:
Plan posts 2–4 weeks in advance
Include captions, hashtags, image/video assets, and publishing times
Engagement builds trust and visibility:
Reply to comments and DMs within 24 hours
Like and comment on followers' and industry posts
Host Q&As, polls, or contests to encourage interaction
Research niche and trending hashtags
Mix high-volume and low-volume tags
Create branded hashtags for campaigns
Use ads to boost visibility:
Retarget website visitors
Promote specific offers or events
A/B test creatives to find what works
Track performance monthly:
Metrics to track:
Reach & impressions
Engagement rate
Follower growth
Website clicks/conversions
Use platform insights or tools like:
Meta Business Suite
Sprout Social
Hootsuite
Google Analytics (for web traffic)
Adjust posting times and content based on data
Test new formats (reels, carousels, lives)
Stay updated on platform changes and trends
Scheduling & Analytics: Buffer, Hootsuite, Later, Metricool
Design: Canva, Adobe Express
Analytics: Meta Insights, LinkedIn Analytics, Google Analytics
Would you like a template for a content calendar or a customized plan for your specific business/industry?